FAQ - Frequently Asked Questions
Here you will find an overview of the frequently asked questions about our programs. If you have a question please feel free to contact us.
Are the program fees subject to change?
When you apply, we will email you your acceptance to the program together with a price quotation. When you confirm your booking paying your deposit within one month from the date you applied then your program fee will remain unchanged, even if the fees might change on the website during this time.
What is the average age of participants?
We have participants of different ages. Most are between 18 and 35 years. But we also have participants who are older (up to 55 years). The programs are suitable for both younger volunteers and older volunteers.
What is the support like overseas?
We believe our support at our destinations is excellent, just check our testimonials and reviews to see what our customers said. We have full-time staff in each destination. It is their job to set up and coordinate your placement, check out your accommodation, meet you at the airport and provide you with any support you need.
Can I also join my friend or family member?
Yes, you can book any of our programs together with one or more people. We will then organize your program together. Just let us know when you sign up and you will each receive a discount of £35/US$45/AU$60/€40.
Can I participate for a short period?
Yes you can participate from one week (from 2 weeks for some programs). You have a choice of different projects where you can gain a fantastic experience.
How well should my English be?
Anyone who can understand and speak reasonable English and express themselves in English can participate in the program. The level of English of the children you will teach is usually low.
Is travel insurance mandatory?
Yes this is mandatory. You are responsible for yourself if something happens to you abroad. That is why you have to take out travel insurance yourself before you leave.
Will I be picked up from the airport?
Yes, you will be picked up from the airport by the local coordinator. Let us know your flight details and we will arrange this for you.
Can I choose what type of project I want to work at?
Yes you can certainly do that. During your registration you can let us know which project (s) you want to join. You work about 4-5 hours a day, from Monday to Friday. At the weekend you are free to travel or to discover the surroundings.
Are your programs suitable for an internship?
yes that is possible for some projects. In the past we have had several participants who have done our program as an internship. Contact us if you have specific requirements for your internship.
Can I combine different countries?
Yes you can combine different countries. That is a great way for a unique experience of different cultures in one journey.
Can I still travel around after the program?
Yes, you can do this, we have several volunteers who travel around after their program has been done or before their program starts.
Will other volunteers be present on the project?
The number of volunteers can vary depending on the period, the country and the project. We can not guarantee the presence of other volunteers on the project.
Do I have to reserve my flight myself?
Yes you book yourself for your flight. Once you book we will let you know the details of your arrival and then you can book your flight. Let us know your flight details and we will arrange your pickup on arrival.
What to do in case of difficulties on the spot?
In the event of difficulties on the spot, you should first contact the person in charge of the project on site to inform that person about your situation. If the problems persist, contact us so that we can help if needed.
When can I register?
The earlier, the better it is to be certain of your place on a project on the dates of your choice. You can still register up to 4 weeks before departure, we will let you know within 24 hours if the program is still available.
Our Program Destinations